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You will need to have a Google account for you to access Google Play Store. You can download it freely on your Android phone. This is the same for the Rescue Lens app. Most apps can easily be downloaded on your Android phone for free. You only need to download it, talk with your support agent and solve the device issue at hand. The app does not have any extra charges that you may incur while using the app. Point your camera at the issue at hand and wait as the support agent directs you to solve the problem you may be having and that is it. After launching it, contact the support team you intend to work with, they will send you a six-digit code that you can use. How To Use Rescue Lens AppĪpart from using this app to solve problematic issues with devices companies can also use it at work. While Google Lens allows you to find more information about an item, Rescue Lens helps you fix your devices with the help of the support team. Google will then help you search for the image of the item on the internet and provide the information you need. For instance, if you don’t have an idea what animal you see at the park you can simply use Google Lens to explore the animal by picturing it. While the Rescue lens app is used to showcase problems with your devices, Google Lens is used to discover some items around you. Well, Rescue lens is a totally different app from the Google Lens app. They can then walk you through repairing whatever has an issue by using the audio on your phone. With the help of your camera, you can choose to show the support team anything that you want to show them. The app leverages the camera on your smartphone to showcase the problem at hand. This means that you can only download the app on your Android devices. The app is originally built to work on Android phones. The app works if both you and support both have the app on their Android phones. LogMeIn’s Rescue Lens app allows you to contact support through your camera, show them the problem with any of your devices and then let them walk you through the fixing process. Sometimes when you need help fixing your devices you may need someone to walk you through the whole process.

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